This can range from 3 to 9 months depending on the
nature of your upgrade.
The answer to this question will depend on the nature of your organization’s upgrade
– there isn’t a single answer that applies to all customers. For example, is your organization
simply looking for a technical uplift of your Dynamics AX system to Dynamics
365, with limited business process optimization as part of the process? Or is your
organization looking at this upgrade as an opportunity to make significant improvements
in your current business processes?
There are many technical implications to these timelines as well. For example, do
you use Dynamics AX today mostly out of the box? Or have you made significant
investments to develop custom modifications, interfaces, and reports/analytics that
will need to be re-factored during the upgrade?
For organizations that use Dynamics AX mostly out of the box and are looking to
make minimal changes to their business processes, an upgrade could take as little
as 2 to 3 months. However, for larger organizations that have a lot of customizations
and that want to use the upgrade as an opportunity to re-engineer their core
business processes, the upgrade process could take as long as 6 to 9 months when
including the time and effort to redesign business processes, retrain employees, etc.
As an average, SAGlobal is estimating somewhere between 3 and 6 months from
start to finish for most organizations.
Please note that once you have re-platformed to Dynamics 365 in the cloud, the
timelines for planning, testing, and executing these ongoing updates and upgrades
will be measured in days or weeks, and not in months as your first upgrade to
Dynamics 365 will require.
For more context around estimated timelines for your organization to upgrade to
Dynamics 365, please reach out to your SAGlobal Account Manager for details.